Everything is almost ready. Everything except the data -- what you really want, of course. The database piece is not quite finished.
I'm hopeful that the site will be fully operational soon -- We've hired an expert database administrator to speed things up. He's working on it now. Unfortunately he's running into problems as well.
I'll post here again when the site is fully operational.
I cannot begin to tell you how hard this has been on us knowing that our customers are being so thoroughly disappointed. When the site does come back up, all of our subscribers will be given an extra month's subscription. I know this can't possibly begin to make up for the outage, but we would at least like to try to make amends.
As for this happening in the future -- we will do our best to prevent it. It was unforeseeable that our server would be damaged in routine data center maintenance, but that's no excuse. Our new server is state-of-the-art and comes with a backup server, so that in the case of one of the hard drives going down, the other will still be available.
Hopefully we've had enough bad luck with this to last a lifetime. We appreciate your patience.