My nightmare is finally over!!
FictionDB is again available for subscriber login. When the login worked this morning, I really couldn't beleive my eyes. After the last week of one failure after another, I really didn't dare hope that things were finally resolved.
Okay, so what do you need to know?
1) Subscriber data on the site is from February 6. The site didn't actually go down until the 12th and I know many of you may have made changes when the site was going up and down. However, we found instances of questionable data with backups after February 6. We made the decision to go with the backup from the day before the server was damaged in the data center move. We need to ensure that the data on FictionDB going forward is stable. We apologize to anyone who is greatly impacted by this, but I hope you see our point of view.
2) Anyone who made a payment after February 6 has already had their account updated with their new expiration date. However, you will need to pick your free book again. We will also send out e-mail reminders to those impacted.
3) If you registered for a free trial after February 6, your login information is no longer in the system. Please go ahead and try another 3-day trial. We're really not as bad as you've been led to believe over the last week :)
4) Obviously we were in a great hurry to get the site back up and running, so we haven't tested everything as thoroughly as we would like. If you notice any errors or inconsistencies with the data, please don't hesitate to let us know.