The last 48 hours have been incredibly frustrating. The tech people are still trying to figure out what is wrong with the server. We call them 4 or 5 times a day and constantly hear -- "It's almost done." Well, we're not going to wait anymore.
As of this morning we have ordered a new server. Best case scenario, the old server comes up soon and access is restored. Worst case scenario, we get the new server up and running in a couple of days.
While we are incredibly disappointed with the situation, we feel like we are controlling the outcome now.
Rest assured that we are doing all we can to minimize the downtime.
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