Sunday, February 17, 2008

If I Wasn't Laughing, I'd Be Crying...

Yep, you guessed it. Do I even have to say it?

When my database administrator called to tell me that my new server had crashed, I started laughing. I mean, really! What more could possibly go wrong?

After a week of really terrible customer support, I threw in the towel and am leaving my current hosting company. I've ordered a server with a new company with glowing customer service reviews and the people I've spoken to this morning have been great.

Ah, yes. We've been here before, haven't we? Me telling you that the site will be up very soon. I have done my best, but fate has conspired against me.

So, what is the estimated uptime now? Well, my new host says the server will be ready sometime tomorrow. Assuming no roadblocks, the site could be up tomorrow night. But you know what? I'm not even going to think that. It will be up when it's up -- can you tell I haven't slept in a week?

The only positive about this week is that I have lost a lot of weight from the stress. I knew there had to be a silver lining here somewhere...


Anonymous said...

Hang in there, Kelly. Didn't someone say, "The sun will come up tomorrow!"? Ah, yes...Annie. I'll wait until the sun, er...server comes up!!! Mary Buie

Anonymous said...

I truly appreciate the service that FictionDB provides.

Technology is wonderful . . . when it works. When it doesn't, we all need to be patient and flexible. The present unhappy situation will be corrected, in time.

Thank you for the extra month. Take care.


KatherineT said...

Kelly ... you seem to be doing all that you can do ... what more can we ask?

hopefully this will all be sorted out soon

deep breaths!


Colleen Kayter said...

Kelly, Having been a sys admin, I can appreciate your frustration. Having subscribed to a bzillion different websites over the past 13 years, I must say I've never used a site more or missed one as much as I do fictiondb. Your author booklists (particularly the series lists) are invaluable.

Sooo, I'm building an ISBN file ready to upload new books to my bookshelf and reading a whole lot more. See? There is an upside!

Hang in there. We'll still be here when the site is back.